Directory of Consumer Driven Services
Program Information
Program Name: CELT (Consumer Empowerment Leadership Training)
Agency Name: Mental Health America of Virginia
Year the Program was Started: 1997
Public Contact Person: Selena Ruffin
Address: 3212 Cutshaw Ave.
Suite 315
Richmond, VA 23230
Telephone #: (804) 257-5591
Fax #: (804) 257-5593
Email Address:
Website URL:
Program Category: Advocacy, Community Education, Recovery Education
Target Participants:
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $100,000-$200,000
Number of staff: Paid Full-Time: 1-2
Paid Part-Time: 3-5
Volunteers: 3-5
Consumer involvement in the program
Number of staff members and volunteers who are consumers: Majority
How often do consumer staff and volunteers participate in program decisions? Always
Number of administrators or board members who are consumers: Some
Program Training/ Technical Assistance Materials Available: Training curricula, Individual training, Program brochure, Guides/Manuals, Website
Cost for materials? Sometimes
Program Goals: Consumer Empowerment and Leadership Training (CELT) is MHAV’s premier program and takes our strong dedication to mental health advocacy one step further. Through its four-day leadership academies, CELT gives people with mental health concerns the leadership and advocacy skills they need to make a positive impact on Virginia's mental health system.
Have any outcomes for this program been assessed through internal or external research? No
Additional Information: Having a mental illness and using mental health services gives CELT participants a unique and valuable firsthand view of the mental health system. Many programs, facilities and localities, including your own, want consumers to join their boards, committees, and work groups to improve mental health services and focus on high quality services. Community Service Boards and local Human Rights Committees are required by Virginia law to include consumers in their activities. During each training, participants receive the tools and skills necessary to combine their mental health experiences with the ability to network, identify issues, and work with policy-makers and service providers. CELT graduates use their training in many ways, including organizing mental health self-help groups, joining provider workgroups, and serving on mental health committees. The Leadership Academy is designed to give you the skills to meet any of these challenges.

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