Directory of Consumer Driven Services
Program Information
Program Name: HERO House
Year the Program was Started: 2005
Address: 14230 NE 21st St.
Bellevue, WA 98007
Telephone #: 4256141282
Fax #: 4256141292
Email Address:
Website URL:
Program Category: Advocacy, Clubhouse, Employment
Target Participants:
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $200,000-$400,000
Number of staff: Paid Full-Time: 3-5
Paid Part-Time: 1-2
Volunteers: 5-10
Consumer involvement in the program
Number of staff members and volunteers who are consumers: Some
How often do consumer staff and volunteers participate in program decisions? Always
Number of administrators or board members who are consumers: Majority
Program Training/ Technical Assistance Materials Available: Individual training, Program brochure, Website, Other
Cost for materials? No
Program Goals: To develop employment skills. To develop/improve daily living skills. To provide supported employment and/or supported education opportunities. To provide social and recreational opportunities. To provide personal and legislative advocacy. To decrease stigma through community education. To decrease hospitalization and incarceration recidivism. To decrease homelessness and suicide.
Have any outcomes for this program been assessed through internal or external research? No
Program Mission Statement: The mission of HERO House, an ICCD clubhouse, is to provide rehabilitation programs for adults living with mental illness that facilitate their recovery through increased Hope, greater Empowerment, meaningful Relationships, and abundant Opportunities.
Additional Information: The Success of HERO House is measured by average daily attendance, accomplishment of member driven goals in the seven life domains, mastering pre-vocational skills, reduced hospitalizations, and job acquisition and retention as well as wages earned.

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