Directory of Consumer Driven Services
Program Information
Program Name: Chat Room Drop-In Center, Inc.
Agency Name: Northern Lakes Community Mental Health
Year the Program was Started: 2000
Public Contact Person: Ernie Reynolds
Address: PO 294
Houghton Lake Heights, MI 48630
Telephone #: (989) 422-2276
Email Address: None
Program Category: Drop-in Center
Target Participants:
Men, Women, Adults, Other
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $40,000-$70,000
Number of staff: Paid Full-Time: 3-5
Paid Part-Time: 1-2
Volunteers: None
Consumer involvement in the program
Number of staff members and volunteers who are consumers: All
How often do consumer staff and volunteers participate in program decisions? Always
Number of administrators or board members who are consumers: All
Program Training/ Technical Assistance Materials Available: Training curricula, Individual training, Program brochure
Cost for materials? No
Program Goals: 1. Include all and exclude none. 2. consumer advocacy through involvement in the system. 3. Provide a safe place to gather.
Have any outcomes for this program been assessed through internal or external research? Yes
If Yes, details: peer Support Networks, Community Involvement, Board training through JIMHO network.
Program Mission Statement: The Chat Room Drop-In Center will provide a safe place for people who have a mental, emotional, or physical disability to meet. Chat Room is a place where they can talk with friends in a safe environment. A non-judgmental atmosphere will exist to better represent consumer needs. Confidentiality and security will be given to all consumers.

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