Directory of Consumer Driven Services
Program Information
Program Name: Open Arms Peer Support Center
Agency Name: Frontier Health
Year the Program was Started: 1996
Public Contact Person: Angela Prater
Address: 1400 Windsor Ave.
Bristol, TN 37620
Telephone #: (423) 274-8100
Fax #: (423) 274-8103
Email Address:
Website URL:
Program Category: Peer Support, Recovery Education, Support Group
Target Participants:
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: None
Number of staff: Paid Full-Time: 1-2
Paid Part-Time: 1-2
Volunteers: 1-2
Consumer involvement in the program
Number of staff members and volunteers who are consumers: All
How often do consumer staff and volunteers participate in program decisions? Always
Number of administrators or board members who are consumers: Majority
Program Training/ Technical Assistance Materials Available: Training curricula, Individual training, Program brochure, Guides/Manuals
Cost for materials? No
Program Goals: To encourage mental health/ substance abuse consumers to be educated on their conditions and to help them achieve attainable goals. To stop stigma by providing community education and being involved in the community as much as possible.
Have any outcomes for this program been assessed through internal or external research? No
Program Mission Statement: Client-run peer support facility for people with a history of mental illness or a current mental health diagnosis in support of their recovery efforts: Peer Support; Advocacy; Education; Socialization; Recreational Opportunities.

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