Directory of Consumer Driven Services
Program Information
Program Name: Tri-City Consumers' Action Co-Operative
Year the Program was Started: 1994
Public Contact Person: Executive Director
Address: 36 Wakefield Street
Rochester, NH 03867
Telephone #: (603) 948-1036
Fax #: (603) 948-1047
Email Address:
Website URL:
Program Category: Drop-in Center
Target Participants:
African American, Hispanic, Asian/Pacific Islander, Native American/Alaskan, Men, Women, LGBT, Co-occurring substance abuse, Co-occurring HIV/AIDS, Co-occurring MR/DD, Veterans, Young Adults, Adults, Older Adults
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $100,000-$200,000
Number of staff: Paid Full-Time: 1-2
Paid Part-Time: 3-5
Volunteers: 1-2
Consumer involvement in the program
Number of staff members and volunteers who are consumers: Majority
How often do consumer staff and volunteers participate in program decisions? Always
Number of administrators or board members who are consumers: Majority
Program Training/ Technical Assistance Materials Available: Training curricula, Program brochure, Website
Cost for materials? No
Program Goals: 1. Members learn to see themselves as citizens of the greater community. 2. Practice relational skills, patience, respect and tolerance for diversity. 3. Education
Have any outcomes for this program been assessed through internal or external research? Yes
If Yes, details: Yearly status conducted Peer Survey.
Program Mission Statement: Provide an alternative, non-medical approach to wellness and recovery. We offer a non-judgmental, non-critical, safe, supportive and educational environment for individuals struggling and recovering with a variety of mental health conditions. Staff and members share leadership and decision-making. Must be over the age of 18.
Additional Information: We provide free transportation. Our hours are Monday through Friday 9 a.m. to 5 p.m. All our services are free.

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