Directory of Consumer Driven Services
Program Information
Program Name: Promise Resource Network
Year the Program was Started: 2005
Public Contact Person: Cherene Allen-Caraco
Address: 1041 Hawthorne Lane
Charlotte, NC 28205
Telephone #: 7047766708
Email Address:
Website URL:,,
Program Category: Peer Support, Recovery Education, Technical Assistance
Target Participants:
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: Over $400,000
Number of staff: Paid Full-Time: 5-10
Paid Part-Time: 5-10
Volunteers: 1-2
Consumer involvement in the program
Number of staff members and volunteers who are consumers: All
How often do consumer staff and volunteers participate in program decisions? Always
Number of administrators or board members who are consumers: Majority
Program Training/ Technical Assistance Materials Available: Training curricula, Individual training, Program brochure, Guides/Manuals, Website
Cost for materials? Sometimes
Program Goals: Transform traditional behavioral health systems and practices to recovery-oriented Increase recovery and quality of life Increase financial independence through competitive employment, financial literacy and asset development Advance recovery knowledge in practice and policies Advance the professionalism of the peer support role
Have any outcomes for this program been assessed through internal or external research? Yes
If Yes, details: Local research conducted by University of NC Charlotte that included a return on investment study and the impact of the peer relationship on personal recovery.
Program Mission Statement: We are a team, united by our personal and professional We are a team, united by our personal and professional experiences, partnering with individuals, organizations and communities to instill hope and encourage personal growth by providing education, consultation and peer support to advance recovery in policy and practice.
Additional Information: PRN is a community resource that also promotes system change. We operate several programs that include three technical assistance centers (recovery university, supported employment and peer academy) as well as local resources that offer recovery education, peer support, and recovery navigation.

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