Directory of Consumer Driven Services
Program Information
Program Name: The Friendship Line
Agency Name: Project Return: The Next Step
Year the Program was Started: 1999
Public Contact Person: Lynnette Peraza
Address: P.O. Box 911370
Suite 100
Los Angeles, CA 90091
Telephone #: 213-250-1500 ex17
Fax #: 213-250-1501
Email Address:
Website URL:
Program Category: Peer Support, Other
Target Participants:
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $100,000-$200,000
Number of staff: Paid Full-Time: 1-2
Paid Part-Time: 5-10
Volunteers: None
Consumer involvement in the program
Number of staff members and volunteers who are consumers: All
How often do consumer staff and volunteers participate in program decisions? Usually
Program Training/ Technical Assistance Materials Available:
Cost for materials? Yes
Have any outcomes for this program been assessed through internal or external research? No
Program Mission Statement: The Friendship Line offers non-crisis peer support to mental health consumers residing in the county of Los Angeles. Our mission is to provide a safe and confidential means for callers to express their thoughts and share their experiences, both good and bad with a concerned listener who is sympathetic and non-judgmental. Our goal is to encourage our callers to "take chare of their lives, pursue dreams, and work toward recovery." In the spirit of the "Self-Help" concept, we hope to answer our callers, help to raise self-esteem and provide them with reassurance.
Additional Information: No additional info

Go Back