Directory of Consumer Driven Services
Program Information
Program Name: KEY Consumer Organization, Inc.
Year the Program was Started: 1988
Public Contact Person: Ronda Ames
Address: 2506 Willowbrook Parkway
Suite 199
Indianapolis, IN 46205
Telephone #: (317) 205-2500
Fax #: (317) 205-2510
Email Address:
Website URL:
Program Category: Advocacy
Target Participants:
African American, Co-occurring substance abuse, Trauma Survivors, Persons on Inpatient Units, Persons w/ Criminal Justice Issues, Adults, Older Adults
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $100,000-$200,000
Number of staff: Paid Full-Time: 1-2
Paid Part-Time: 3-5
Volunteers: 1-2
Consumer involvement in the program
Number of staff members and volunteers who are consumers: All
How often do consumer staff and volunteers participate in program decisions? Usually
Number of administrators or board members who are consumers: Majority
Program Training/ Technical Assistance Materials Available: Training curricula, Individual training, Program brochure, Guides/Manuals, Website
Cost for materials? No
Program Goals:

1. To reach as many consumers as possible in all regions of the state.

2. To develop a recovery oriented system of care.

3. To train consumers in leadership skills so they can be full partners in policy change at the state level.

Have any outcomes for this program been assessed through internal or external research? No
Program Mission Statement: To empower persons with mental illness to unlock their full potential and to change the stigma of mental illness from shame, isolation, and despair to hope, dignity and courage.
Additional Information: We advocate individually and collectively in order to improve services, promote understanding and end discrimination against persons with mental illness. Our mission includes not only protecting our rights, but also educating ourselves and the public about psychiatric disorders. We unite our effors with others concerned about themselves, or loved ones being treated by mental health professionals.

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