Directory of Consumer Driven Services
Program Information
Program Name: Compeer Chester County
Agency Name: Mental Health Association of SE Penna.
Year the Program was Started: 1999
Public Contact Person: Rob Chisholm
Address: 825 Paoli Pike
3rd Floor, Mailbox #7
West Chester, PA 19380
Telephone #: 610-436-4445; 267-235-268
Fax #: 610-429-1099
Email Address:
Website URL:
Program Category: Peer Companion
Target Participants:
Men, Women, Young Adults, Adults
Program Setting:
Program Owned or Leased Facility (leased store front, community residence)
Annual Program Budget: $70,000-$100,000
Number of staff: Paid Full-Time: 1-2
Paid Part-Time: None
Volunteers: 20+
Consumer involvement in the program
Number of staff members and volunteers who are consumers: Majority
How often do consumer staff and volunteers participate in program decisions? Usually
Number of administrators or board members who are consumers: Majority
Program Training/ Technical Assistance Materials Available:
Cost for materials? No
Program Goals: To recruit, manage and sustain a significant volunteer base to provide support through friendship to consumers requesting program services. To help consumers overcome fear, isolation and loneliness, by matching them with caring, trained volunteers in various types of friendships. To maintain positve and effective working relationships with various consumer groups, family groups and mental health providers and other community organizations and religious groups, and educate the public about mental illness and strive to eliminate stigma, while increasing understanding, tolerance and acceptance of individuals with disabilities.
Have any outcomes for this program been assessed through internal or external research? Yes
If Yes, details: Outcomes have been assessed for this program. (1. Record, review and analyze the change in volume of volunteers and matches in the program against recruitment efforts, 2. Record, review and analyze changes in contacts and hours spent together between volunteers and consumers, 3. Record, review and analyze the attitudes of volunteers who are recruited into the program to measure any changes in their attitudes toward understanding, tolerance and acceptance of individuals with disabilities, 4. Conduct annual customer satisfaction surveys.)
Program Mission Statement: The mission of the Mental Health Association of Southeastern Pennsylvania's three Compeer programs, serving Bucks, Chester and Philadelphia Counties, is to promote maximum recovery by consumers of mental health services by matching them in friendship relationships with caring, trained adult volunteers in a culturally competent manner.
Additional Information: For information on starting up a new, consumer-driven Compeer program, go to or call toll free 1-800-836-0475.

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